IASS will not discriminate in the provision of services to the public and accept its responsibilities to comply with all relevant legislation including the Sex Discrimination Acts 1975 and 1986, the Equal Pay Act 1970, the Race Relations Act 1976, the Disability Discrimination Act 1995, and the Rehabilitation of Offenders Act 1975.
All individuals will be treated in a fair an equal manner and in accordance with the law regardless of, colour, race, marital status, disability, ethnic or national origin, gender (including gender reassignment), sexual orientation, religious or philosophical beliefs or age.
We are committed to providing a service including our website that is accessible to the widest possible audience, regardless of ability or technology and so we have tried as far as is reasonably possible to make our website and your contact with us, whether via the telephone or face to face accessible for everyone.
If service users are unable to visit us in our office, we take into account your individual case and accessibility needs and make provisions accordingly. Outside of our standard operating hours, we can offer appointments after 5pm on weekdays.